GAMIFICATION PLATFORM (2013)

Customer relationship management(CRM) software redesign

gamification platform

TASKS


User research
Information architecture
Graphical design
Wireframing


PROJECT BACKGROUND

'PONY' is a gamification platform designed to improve the work experience of contact center agencies and the social interaction within social communities.

This platform translates all gathered data into meaningful and playful interactions.




GAMIFICATION SYSTEM 'PONY'


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CRM SOFTWARE INTEGRATION


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SOCIAL PLATFORM INTEGRATION


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